[Service Notice] Updated Fees Structure & Verification Tiers

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So a little while back, we had made some changes to the fees structure, particularly the introduction of euro deposit fees. We had hoped these would be temporary, and we have good news for those of you using Euro SEPA deposits.

With 1.2 now live, and our shift to BTC/EUR instead of BTC/USD, our new verification tiers, and recently added Moneypolo integrations, we have been able to update our fees structure. These are now available here. This impacts both our trading and withdrawal/deposit fees

Maker/Taker Model
CoinMate were the first EUR Bitcoin market using the market maker and market taker trading model. We launched on July 20th, although Kraken followed shortly after. Orders that supply liquidity to the market (“maker”) get a more favorable fee than orders that take liquidity from the market (“taker”). Our maker fee is a low 0.05%, and taker fee is 0.35%

New verification tiers
If you visit your verification page, you will be able to verify your account to different levels. Bitcoin-only trading requires just a verified email address. Trading with a supported OKPay or Moneypolo account require some information, while use of bank transfers requires identify documentation. Higher volume traders need to submit a signed declaration to high-volume limits.
Verification level Requirements Sum of Deposit + Withdrawals Exchange Operations allowed
Registered Registration 100 BTC / Month
20 BTC / Day
Only virtual currency Depo & Withdrawals
Basic Full Name
Date of Birth
Phone number
5,000 EUR / Month
1,000 EUR / Day
All deposit and withdrawal methods except bank transfers and Sofort
Verified ID or passport
Utility bill or second picture ID (driving license, passport, ID card)
Bank statement
Certificate of Incorporation (companies only)
20,000 EUR / Month
5,000 EUR / Day
All operations allowed
High value Signed Questionnaire

100,000 EUR / Month
12,500 EUR / Day
All operations allowed
Updated Deposit/Withdrawal Fees Structure
We have also been able to reduce the costs of our exchange through strengthened verification, and are passing these savings on to our customers.
Type Deposit fee Withdrawal fee
SEPA transfer in EUR 0 1 EUR
SOFORT (coming soon) 1.5% min 2 EUR n/a
Domestic bank wire in CZK 0 1 EUR
Domestic bank wire in PLN 0 1 EUR
OKPay 0.5% 1.5% min 1 EUR
MoneyPolo 0 1% min 1 EUR
Voucher 0 0.5%
Bitcoin 0 0.0001 BTC

Transfers sent in currency other than EUR will be converted using Yahoo Finance rates -+0.5% spread.

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