All week we’ve been on a high after the Hacker’s Congress Paralelni Polis (HCPP2018).
We’re proud to be a partner and thank everyone who visited our stand and agreed to wear our t-shirts. It was incredible to meet our Coinmates in person and listen to your feedback. We take on board your ideas – additional currencies are on the way.
Thank you for your positive interaction with Coinmate, it genuinely warms our hearts!
The congress is unique in our community. Art, political activism, liberation through technology, as well as business, all come together. But most of all, the atmosphere of intimacy and openness in an illustrious venue brings out ideas that benefit our whole community and, hopefully, the world.
Lastly, thank you to those who organised and contributed, from vegan food and crypto payments, to music and thoughtful discussion in the youtube studio – we observed and appreciated the massive amounts of work the organisers and volunteers put in from morning till night.
Each year, HCPP tickets are sold out months in advance – don’t miss it. We’ll see you next year.
Find more photos on our Fb page.
Regards, Coinmate team
Thank you for your interest to Coinmate Crypto Exchange, one of the oldest and most reliable exchanges in Europe. Here are the terms and conditions for the FREE TRADING VOUCHER you received at the Hackers Congress 2018.
- The free trading voucher is a gift, especially for you. It cannot be given to another person. If they want one – please send them over to our booth and we’ll oblige.
- The promotional code on this voucher will allow you to trade without incurring trading fees for 30 days.
- This voucher and promotional code are valid until 31st December 2018.
- This promotion is for newbies and only valid for newly created Coinmate.io accounts (accounts created on 5.10.18 and later).
- This voucher covers trading fees. It does not cover any other fees, such as deposit or withdrawal fees.
- Your free 30 days of trading will start on successful confirmation by our support team. Remember, just register an account and communicate your code via the internal support page.
- If you have any questions, we are more than happy to answer them. We’d love to see you. Please visit our booth and talk to us.
- Alternatively you can contact firstname.lastname@example.org, or visit us on our Facebook page.
Great news this week.
We’re at the Institute of Cryptoanarchy Hacker’s Congress, Paralelni Polis, in beautiful Prague (5th – 7th October).
It’s a massively popular event, with all tickets sold out three months ago.
Coinmate is glad to play its part to support our industry by being a main sponsor there. If you didn’t manage to get tickets, you can stream it live, including one of our Coinmate speakers.
If you will be there, then be sure to visit Coinmate at our stand. We’ve got some wonderful surprises for both new and existing clients.
But most of all we’d love to see you and have a chat.
Congress website: https://neworder.hcpp.cz/
SOFORT payment transfer has been added and is now available for traders in Austria, Belgium, Germany, Italy, the Netherlands, Poland, Spain and Switzerland. The fees for using this payment method are an extremely low 1.5%.
Coinmate Account Deposit Options
SOFORT is a secure system with instant payment transfer capabilities. Those traders who are located in countries that support SOFORT should find it very convenient.
Additionally, we have enabled Mastercard payment options for all of our European clients. Coinmate fees for funding your account with Mastercard are among the best the market has to offer, and range from between 3.8% and 3.98%. You can find out more on our fees page.
Visa card payments will also be accepted in the very near future. Our Visa payment method is already in the test environment and should be available for clients very soon.
Regards, Coinmate team
Two currency pairs – Bitcoin Cash/Euro (BCH/EUR) and Bitcoin Cash/Czech Koruna (BCH/CZK), have been added to the exchange. Buying and selling Bitcoin Cash will have reduced fees until the end of the year.
Coinmate is committed to improving our services long-term, and to support positive developments in the cryptocurrency industry as a whole. New currencies and more enhancements will be added in the near future.
Coinmate is pleased to offer you negative fees of 0.05 per cent if your trading volume hits over three million euros over a monthly period.
This is not a gimmick or a special offer. It is now our standard policy. We believe this is a world first among crypto exchanges. We’ve always been proud of our low fees and would like to show you how we compare with other exchanges.
Standard fee comparison among exchanges
If you hit the magic three million euros monthly trading volume, then we will provide you with a 0.06% ‘taker’ and -0.05% ‘maker’ fee. Yes that’s right – we will pay you for your ‘maker’ trades.
Take a look how this compares with other exchanges:
Fee comparison on three million euros trading volume
We hope you will benefit from these changes. If you want more detailed information, please have a look at the fees page on our site.
Your Coinmate.io team
We are happy to announce new trading pairs LTC/EUR and LTC/CZK to be introduced this week. The deployment will require about a 10 minute system downtime on Thursday 24th May 10pm CET. We apologize in advance for any inconvenience the unavailability may cause you.
High and low priority Bitcoin withdrawal
We have become one of the first crypto exchanges to deploy dynamic bitcoin withdrawal fees, giving you the option to choose between a fast and economical bitcoin fee.
Bitcoin fees are now updated several times a day based on the bitcoin network situation. High priority withdrawals are processed within a few minutes and confirmed as soon as possible. Economical withdrawals are processed in hourly batches and targeted to be confirmed within 3 blocks. You can also choose between the 2 bitcoin withdrawal types when using our API.
We are expanding our team with additional developers as we plan to onboard new cryptocurrencies (Dash, Ethereum and Ripple). We are also very close to introducing a new competitive trading fee model. Stay tuned.
Dear coinmate users,
Please be informed that during Christmas Holidays (23rd December until 2nd January) our Customer Support will be very limited.
Please do not contact our Support or write emails during these days unless it is absolutely necessary. Response to issues may take up to 7 days and General support enquiries will be ignored. Video verification will remain active in a limited mode but reviewal of bank account statements and questionnaires will be postponed until 2nd January.
Deposits, withdrawals and trading
Single Deposits that do not fit your current 24-hour account limit will remain pending until 2nd January. Bank Deposits within your current account limits will be processed automatically and Bank Withdrawals within your current account limits will be processed on business days. Also, please be noted that it is possible to Deposit and Withdraw ONLY USING YOUR VERIFIED BANK ACCOUNTS. Faulty deposits (i.e. from accounts of other persons or cash deposits) will be returned after 2nd January and will be subject to a 10 EUR processing fee. Issue with Bitcoin processing has been fixed and Bitcoin Deposits and Withdrawals are now are being processed flawlessly. All trading will remain active and uninterrupted during the Holidays.
We apologize for such short notice but the enormous growth in new registrations, associated administration, overloaded bitcoin network with rising unconfirmed bitcoin transactions and bitcoin network fees in the past 30 days has been overwhelming on our staff. Thank you for understanding.
We wish you Merry Christmas and a Happy New year.
Dear conmate users,
be informed there will be a planned maintenance tonight 11th December starting 10pm CET, during which the website will be offline. Planned downtime is approx. 30min.
We are introducing Segwit addresses and changes to bitcoin processing as a first step in our efforts to decrease the bitcoin transaction fees. After the deployment tonight, the “Generate new address” button in the Bitcoin Deposit form will provide a new bitcoin deposit address starting with 3 (opposed to the old address format starting with 1). We recommend all users to begin using this new bitcoin deposit address type for bitcoin deposits as soon as possible. The old bitcoin deposit addresses will remain valid for another week, after which they will be deactivated. The automated trading API call “bitcoinDepositAddresses” will require generating the new address in the 1-week transition period.
Bitcoin transactions using the new Segwit 3-type addresses take less space in bitcoin blocks and thus contribute to efficiency and lower transaction fees. We are also switching to a more efficient bitcoin transaction processing model. In our further efforts to decrease the bitcoin transaction fees we plan to introduce a low-priority bitcoin withdrawal fee in addition to the high-priority fee (planned for January).
New trading pair Bitcoin Cash / Bitcoin will be added. Bitcoin Cash is a hard fork of Bitcoin, the fork occurred on 1st August 2017. Users that held any bitcoin balance in their CoinMate account on 1st August 2017, will be credited the same amount of Bitcoin Cash tonight.
Bug fixes, small changes and system optimization. There are several bug fixes and some small changes in this version including system and database optimizations to cater for increased traffic.
Thank you for choosing CoinMate.io